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Satisfaction Guaranteed!
We sometimes offer preorders at the website when a new release of girls has
been announced. The preorder process helps us to know how many cameo girls
to order from the manufacturer. We are happy to accept preorders from
all customers with one exception - if you have preordered with
us and then cancelled out on the preorder, we will not accept another
preorder from you. The cancellation paperwork is not worth the hassle.
Preorders are not charged your card until the merchandise comes in and we ship to you.
I will accept a return on your order
of ONE Cameo Girl or Ladymoges Boxes if you are not happy with them and you notify
me within 3 days of having received them. If you are not sure
about the collection, do not order more than one to try them out because
I will NOT accept back a large order of these girls.
Shipping is NOT refundable on any order. After 3 days, no returns.
Please inspect your girls when you receive them.
Shipping/handling on the Cameo Girls is based
off the number of heads that you order. When you "add to cart" the shipping
and handling will display. You can get an exact quote this way before
final checkout. Insurance is also calculated each time you add one
of the heads to your shopping cart. If any part of your cameo
girl order is not in stock, and you request it be backordered, another shipping fee and
associated insurance fee will be charged when we ship the backorder. Regarding shipments outside of the
U.S. - we will ship world-wide, but the shipping is much higher.
Example, 2 cameo girls shipped to Canada will cost you shipping fee
of 32.00 - an exact quote can be requested for larger orders.
Your country will also charge you a tax when it comes through your
customs. We have nothing to do with that fee, if you haven't ordered
outside of your country before, you might want to check these fees.
Your order will be insured
when I send them to you. Any damage that occurs in shipping must go
through the UPS or USPS claims procedure. If you will need a refund or replacement,
this can be done very quickly by reporting your damage immediately with
UPS or the post office. If the claim is through
the United Post OFfice, we need a copy of your filed and signed
damage claim before we will send out a replacement or refund.
If your claim is through UPS, you should email us and we will call UPS
to initiate the claim. In both cases, you are required to SAVE all
packing materials and the damaged item. Do not throw anything away,
if you do, no claim can be processed and we will not refund or replace
your item.
If you are not sure about
the Cameo Girls or Ladymoges Boxes, since they are such a new collection, only order one
or two heads at first. Once you have them in "person" and really know
the quality and what to expect, then you can order them all.
All the heads are as pictured at the website including detailed information about
materials and size. If you have any other questions or need help in choosing one, please feel free to ask for
more detailed pictures, sizes, etc. We would like to do all that we can to help you choose the
right head and avoid unnecessary returns. The Cameo girls are VERY heavy
and it is a big job to prepare them for shipping.
